Web Ordering Policy

  1. AL-MAOUSHERJI CATERING COMPANY Co. W.L.L. reserves its right to accept or reject any orders placed for any food items and services via McDelivery™ Site. A registered user order shall be deemed as an offer to purchase food items and services and upon acceptance by AL-MAOUSHERJI CATERING COMPANY Co. W.L.L., it will become contract to deliver the purchased food items and services. The contract to deliver products shall automatically expire at successful delivery by us or non-delivery to the circumstances stated in the Terms and Conditions.

  2. All orders placed via McDelivery™ Site or through our McDelivery™ hotline service via Tel:1878787 shall be made for personal use only. The purchased items shall not be resold or given to any other party.

  3. Registered users shall only be able to place orders via McDelivery™ Site. Unregistered users have to register themselves to place orders via McDelivery™ Site. By registering yourself, you agree to transfer, storing or processing your information in accordance with the Terms and Conditions and our Privacy Policy. As referred below in the Terms and Conditions that this Website is intended for adult users/ customers. You affirm that you are either more than 21 years of age, or possess legal parental or guardian consent, and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms and Conditions, and to abide by and comply with these Terms and Conditions. By registering yourself or placing orders via McDelivery™ Site or through our McDelivery™ hotline service, you and/or your legal parents or guardians will be deemed to have accepted the Terms and Conditions and agree to comply with the same.

  4. All orders via McDelivery™ Site or through our McDelivery™ hotline service shall be subject to a minimum amount of order, which may vary from time to time at the discretion of AL-MAOUSHERJI CATERING COMPANY Co. W.L.L.

  5. AL-MAOUSHERJI CATERING COMPANY Co. W.L.L. will endeavour to ensure availability of McDelivery™ Site; however do not accept responsibility for its non-availability for any time or period. Access to the McDelivery™ Site or hotline may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our reasonable control. AL-MAOUSHERJI CATERING COMPANY Co. W.L.L. disclaims all liability for any malfunction, suspension or interruption of the Website or hotline, including inaccessibility due to network problems.

  6. You are required to review your order items in your shopping bag before making final confirmation. Once you have placed your order via McDelivery™ Site and your card payment has been authorized, you will not be able to cancel nor will be entitled to a refund. As the food items are perishable goods and cannot be re-used, the orders cannot be changed or cancelled. It is strongly advisable to place your orders carefully.

  7. Deliveries via McDelivery™ Site or through our McDelivery™ hotline service are available in the delivery zones and our Website will prompt you or our hotline personnel will inform you if our system determines that you fall within or out of the delivery zone.

  8. In order for us to maintain high standards of quality and hygiene, availability of certain food items may be restricted, at the sole discretion of AL-MAOUSHERJI CATERING COMPANY Co. W.L.L., during the periods of equipment maintenance. For quality reasons, we do not deliver Ice cream cones and AL-MAOUSHERJI CATERING COMPANY Co. W.L.L. reserves its absolute right to restrict delivery of other items.

  9. Delivery times vary in different delivery zone and the timings are subject to change at the sole discretion of AL-MAOUSHERJI CATERING COMPANY Co. W.L.L. without any prior notice. Breakfast orders may only be placed until 10:45am.

  10. AL-MAOUSHERJI CATERING COMPANY Co. W.L.L. will endeavour to ensure delivery of your orders within the indicated time-frames stated in the final order confirmation; however we do not accept responsibility for any delays due to bad weather and/or traffic congestion or any event of Force Majeure stated in the Terms and Conditions.

  11. It shall be your responsibility to provide us with the correct delivery address as stated in the final confirmation order and to ensure that a person must be available at the proposed delivery time to take delivery of your placed orders. If we are not able to deliver your orders due to an incorrect delivery address or non-availability of any person to receive orders, you shall be solely liable for that and AL-MAOUSHERJI CATERING COMPANY Co. W.L.L. shall not refund or replace or re-deliver in such event. We shall not be responsible for any incorrectness of delivery address or non-availability to receive orders

  12. Prices are quoted on the Website and may vary from time to time. The prices do not include delivery costs. Every order via McDelivery™ Site or through our McDelivery™ hotline service via Tel:1878787 shall be subject to a service surcharge and it shall be depicted in the final confirmation of shopping bag through McDelivery™ Site and in the final invoice for orders through McDelivery™ hotline service.

  13. Prices of meals may vary depending on your choice of drink. The price of your meal will be reflected on your order form prior to confirmation.

  14. A standard amount of condiments will be provided free of charge for each order depending on the order items. Excess amount of condiments may be ordered via the McDelivery™ Site / McDelivery™ hotline service - Tel:1878787 and such order shall be subject to additional charges.